Evaluation of Asset Management Maturity in a Public Hospital: A Context of Limited Resources
DOI:
https://doi.org/10.17488/RMIB.47.2.1577Palabras clave:
AMCaMM, Asset Management, ISO 55000, Operational Sustainability, Public HospitalResumen
This study aimed to evaluate the asset management maturity of a public hospital through the application of the Asset Management Capability Maturity Model (AMCaMM), aligned with ISO 55000 standards. The objective was to identify critical gaps and propose strategic actions to enhance operational sustainability in resource-limited settings.
A cross-sectional study with a descriptive-exploratory approach was conducted, assessing ten key AMCaMM areas through a validated 30-item questionnaire and semi-structured interviews with 24 participants (12 administrators and 12 technicians). The analysis combined descriptive statistics and inductive thematic analysis, supported by Excel® and qualitative coding techniques.
The hospital achieved an overall maturity score of 2.73 out of 5, corresponding to a “developing stage.” The most critical gaps were found in Operational Planning (2.25) and Corrective/Preventive Actions (1.75), while the highest score was recorded in Management and Commitment (3.25). Key deficiencies included the absence of structured policies, limited technical training, and a lack of technologies such as IoT for real-time monitoring.
The AMCaMM proved to be a robust tool for diagnosing asset management performance. These findings can guide similar institutions in resource-constrained environments toward more proactive and efficient asset management practices.
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